This privacy policy sets out how Jeremy Benn Associates Limited uses and protects any information that you give Jeremy Benn Associates Limited when you use this website. Jeremy Benn Associates Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Jeremy Benn Associates Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st October 2012.

What we collect

We may collect the following information:

  • name
  • contact information including email address, telephone number and postal address
  • demographic information such as postcode and property details
  • other information relevant to flood protection, including flood event details and flood defences

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • Demographic analysis and other analysis, such as suitability for flood protection measures.
  • We may disclose information to the Environment Agency.
  • We may use the information to improve our services.
  • From time to time, we may use your information to contact you regarding flood protection. We may contact you by email, phone or mail.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use cookies to maintain your session information after you have logged in. This enables us to collate your questionnaire responses. The cookie data is removed from the system after you log out. Cookies are not used for any other purpose on the website. We do not use cookies for tracking or advertising.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This will, however, prevent you from completing the website questionnaire.

Saving your data

When you are completing the questionnaire on this website, any information you input is saved to a database when you click the buttons on the form labelled 'Save', 'Previous' or 'Next'. If you do not complete the questionnaire in one session, you may return to the website at a later date and your previously saved data will be available. If at any time you wish us to delete any data you have saved to this website's database, you may request this by writing to us or emailing us at (see 'Controlling your personal information' below).

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • when you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by any organisation, including JBA, to contact you about flood protection
  • if you have previously agreed to us using your personal information to contact you about flood protection, you may change your mind at any time by writing to us or emailing us at
  • if you wish us to remove any information from our database that we have collected from you on this website, you may write to us or email us at to request such removal

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to:

JBA Consulting, South Barn, Broughton Hall, Skipton BD23 3AE.

If you believe that any information we are holding on you is incorrect or incomplete, please write to us or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.